TransformAutomateAnalyzeAugmentTransform the policyholderexperience across every conversation
Automate more conversations without comprising the policyholder experience, increase policy conversion and premiums with real-time guidance, and analyze every conversation for compliance and insights. All with a single AI platform, built for enterprise scale.
Automate policyholder journeys, quote to claim
Cresta AI Agent helps insurers increase speed to quote, streamline onboarding, and resolve policyholder questions with personalized, compliant automation—boosting conversion and reducing costs.
- Engage prospects and policyholders with natural, 24/7 support across channels
- Automate quoting, onboarding, and servicing with accuracy and brand alignment
- Deploy safely with enterprise-grade compliance and security controls
Unlock premium performance from every agent
Cresta Agent Assist supports insurance agents with real-time guidance, policy insights, and automation—so they can quote accurately, answer confidently, and stay compliant across sales and service.
- Surface real-time product details, eligibility rules, and compliance reminders
- Reinforce behaviors that improve conversion and grow premium value
- Capture live notes and summarize conversations to boost productivity
Discover what converts and retains policyholders
Cresta Conversation Intelligence gives insurance leaders visibility into every interaction. It uncovers behaviors that impact conversion and resolution, automates evaluation and scoring, and delivers personalized coaching at scale.
- Identify behaviors that lead to closed policies and higher premiums
- Monitor regulatory compliance across quoting, servicing, and claims
- Pinpoint coaching opportunities by identifying performance gaps and missed behaviors
What our customers are saying
“Cresta implementations are easily the best I.T. implementations I've ever worked with over the course of my career. Their delivery was fast and their customer service after we were implemented was amazing."
Transform your policyholder experience
See the unified platform for human and AI agents in action with a personalized demo.
